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Presto Player Not Working in SureDash?

If your Presto Player videos are not showing up inside SureDash, don’t worry, it’s usually a quick fix! This guide will help you adjust the correct settings in Presto Player so your videos play smoothly inside SureDash.

Steps to Resolve the Issue:

  • Log in to your WordPress dashboard.
  • Go to Presto Player from the left menu and navigate to Settings > General.
  • Scroll to the Media Hub section.
  • Set Default Sync Behavior to Synced.
Presto Player Settings ‹ Dev SureDash — WordPress 2025 05 29 At 4.36.58 PM

After making this change, try adding the videos again in SureDash; they should work as expected now. If the issue continues, feel free to reach out to our support team. We’re here to help!

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