Notifications System in SureDash

Introduction

The Notifications System in SureDash v1.5.0 allows admins to send automated and personalized messages to users based on specific events or triggers within the portal. This helps keep users informed, engaged, and connected with community updates and activities.

Whether you want to welcome new members, announce new spaces, or notify users about upcoming events, the Notifications System provides a simple and flexible way to manage all your communication from one place.

Accessing Notifications

To access and manage notifications:

1. Go to your WordPress Dashboard.
2. Navigate to SureDash > Notifications.
3. Click on + Add New to create a new notification.

Creating a New Notification

When you click + Add New, you’ll see a pop-up window where you can:

1. Enter the Notification Title – Give your notification a clear name.
2. Select the Trigger – Choose when the notification should be sent.

Once selected, click Create to open the detailed setup screen.

Available Notification Triggers

SureDash currently supports the following triggers:

• Welcome New Users – Sends a welcome message when a new user joins the portal.
• New Space Announcement – Notifies users about new spaces added to the portal.
• Course Completion Celebration – Congratulates users when they complete a course.
• Admin Post Notification – Sends updates when an admin creates a new post.
• Upcoming Event Announcement – Reminds users about scheduled events.
• Event Update Notification – Notifies users about changes to existing events.

Customizing the Notification

Once the notification is created, you’ll see an editing screen like this:

• User Roles: Choose which user roles should receive the notification. Leave blank to send to all users.
• Email Subject: Add a personalized subject line. You can include dynamic tags here.
• Email Body: Write the message body. This can include formatting, images, and dynamic tags.
• Dynamic Tags: Use tags like {{user_first_name}}, {{portal_name}}, or {{portal_url}} to personalize each message.

Example template:

Hi {{user_first_name}},

Welcome to {{portal_name}}! 🎉

Your account has been successfully created, and you’re all set to explore the portal.  
Access your dashboard here: {{portal_url}}

Welcome aboard!  
The {{portal_name}} Team

Saving the Notification

Once you’re done customizing:

1. Review your message and ensure everything looks good.
2. Click Save to activate the notification.

Your notification will now automatically trigger based on the event selected.

User Notification Preferences (Frontend)

On the Portal Dashboard, users can manage how they receive notifications through the Notifications tab under their profile settings.

To access it:

1. Open your Profile in the Portal Dashboard.
2. Go to the Notifications tab.

Here, users will see two types of notification options — Email and Portal.
They can toggle on or off depending on how they wish to be notified.

The available options are:

• Receive all notifications: Turn this on to receive every notification from the portal.
• Receive admin updates: Stay informed about announcements and updates from admins.
• When someone replies to my post: Get alerts when someone comments on your post.
• When someone replies to my comment: Receive updates when others respond to your comment.
• When I’m mentioned: Be notified whenever another user mentions you in a post or comment.

After making changes, users can click Save to update their preferences.

Conclusion

The Notifications System in SureDash helps you automate communication and enhance user engagement without manual effort.
Use triggers to welcome new users, share updates, and celebrate milestones — all from one easy-to-manage interface.

If you need any help setting up or customizing notifications, feel free to reach out to our support team.