- How to Install SureDash
- Download and Access Your SureDash License
- How to Update SureDash
- Understanding Spaces and Space Groups in SureDash
- How to Add a Space Content Type in SureDash
- How to Set Up a SureDash Course Space
- How to Set Up Google Login in SureDash: A Step-by-Step Guide
- How to Set Up Facebook Login in SureDash: A Step-by-Step Guide
- Understanding the Customize Portal in SureDash
- How To Add a Logo To The SureDash Portal
- Setting up Space Groups
- Hidden Spaces in SureDash
- How to Create a Feed Space
- How to Set up “Course” space in SureDash?
- How to Create a “Discussion” Space in SureDash
- How To Set Up A Private Discussion Space In SureDash
- Creating a “Single Post/Page” Space in SureDash
- How to Set Up a “Link” Space in SureDash
- How to Configure SureDash Space Layouts
- Understanding the “Single Post/Page” Space Type in SureDash
- How to set up Giphy Integration?
- How to Set up Presto Player with SureDash
- SureDash & SureMembers Integration: How to Restrict Access to Spaces and Content
- How to Integrate SureCart with SureDash
- How to Integrate OttoKit with SureDash
- Kadence Theme Compatibility with SureDash
- Using Media Offloading in SureDash
- How to Translate SureDash into Another Language
- How to Set Up and Award Badges in SureDash
- How to Regenerate the Default SureDash Pages
- Recommended Hosting for SureDash
- Customizing the Portal Slug Using a Filter
- How to Edit SureDash Space or Post with Any Page Builder
- How to Use the Profile URLs in SureDash
- How to Manage Navigation Sidebar Top Sticky Offset in SureDash
- Custom Classes Used in Site Editor and Their Purpose
- How to Reset the Portal Template in SureDash?
- Media Handling in the Resource Library
- Location Where Users Can View Their Accessed Resources in SureDash
- How to Add Custom Fields to the User Profile in SureDash
- Understanding Slugs in SureDash
- How to Restrict Any Space or Post from SureDash?
- How to Customize Community Content Post Slugs in SureDash
- How to Customize User Profile Fields and Social Links in SureDash v1.5.0
- How to Add Custom Notifications in SureDash
How to Use Dynamic Tags in SureDash Notifications
Dynamic tags are short pieces of text you can add to any SureDash email notification. When SureDash sends the email, it automatically swaps each tag for real information about that specific user or your portal — such as their name, email address, or your site’s URL.
For example, if you write “Hi {{user_first_name}},” in your email, a member named Priya will receive “Hi Priya,” and a member named Rahul will receive “Hi Rahul”. This makes your automated emails feel personal without any extra work.
Before You Start
- You have already created at least one email notification in SureDash. If not, see How to Set Up Email Notifications in SureDash first.
- You have Administrator access to your WordPress dashboard.
How to Add a Dynamic Tag to Your Email
Step 1: Open the notification editor
Go to SureDash in your WordPress dashboard, then click the Notifications tab.
Find the notification you want to edit and click the edit icon (pencil) on the right side of its row.
Step 2: Find the Dynamic Tags section
Scroll down inside the notification editor. Below the Email Body, you will find the Dynamic Tags section.
Step 3: Select and copy a tag
Click the Select Tag dropdown and choose the tag you want to use.
After selecting a tag, click the Copy button next to the dropdown.
Step 4: Paste the tag into your subject or body
Click inside the Email Subject or Email Body wherever you want the personalised information to appear. Then paste the tag using Ctrl + V (Windows) or Cmd + V (Mac).
| Tip: You can also type a tag directly without using the dropdown — just make sure you include both sets of curly brackets exactly as shown, for example {{user_first_name}}. Any typo will prevent the tag from being replaced. |
All Available Dynamic Tags
Here is every tag SureDash supports, what it inserts, and an example of what the output looks like:
| Tag | What it inserts | Example output |
| {{user_name}} | Login username | priya_sharma |
| {{user_email}} | Email address | [email protected] |
| {{user_display_name}} | Full display name | Priya Sharma |
| {{user_first_name}} | First name only | Priya |
| {{user_last_name}} | Last name only | Sharma |
| {{user_registered}} | Registration date | 2026-03-24 |
| {{portal_name}} | Your portal’s name | My Community |
| {{portal_url}} | URL of your portal | yoursite.com |
Example: A Personalised Welcome Email
Here is how a welcome email might look when you write it with dynamic tags:
| Subject: Welcome to {{portal_name}}, {{user_first_name}}! Hi {{user_first_name}}, Your account is all set. Head to your dashboard here:{{portal_url}} We are glad to have you.The {{portal_name}} Team |
And here is what a member named Priya Sharma would actually receive:
| Subject: Welcome to My Community, Priya! Hi Priya, Your account is all set. Head to your dashboard here:https://mycommunity.com We are glad to have you. The My Community Team |
Tips and Troubleshooting
| A tag is showing as plain text in the received email Check that the tag is typed exactly as shown, including both curly brackets on each side — for example {{user_first_name}}. A missing bracket or a space inside the tag will stop it from being replaced. |
| The user’s name is blank or showing their username instead of their real name This happens when the user has not filled in their first or last name in their profile. Use {{user_display_name}} as a fallback — it shows whatever name the user has set as their display name, which is always populated during registration. |
| I want to use a tag that is not in the list SureDash currently supports the nine tags listed above. If you need additional personalisation options, you can raise a feature request with the SureDash support team. |
You are all set
Adding dynamic tags to your notifications takes only a few seconds and makes a real difference to how personal your community emails feel. You can use as many tags as you like in a single email.
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